Skip to content


The Citizens Bank of Fayette has agreed to merge with BankFirst!

BankFirst is pleased welcome the Citizens Bank customers and staff to our team. Below are some helpful resources to keep you informed throughout the merger process. We will update this page over the next several months as information becomes available.


Download your Citizens Bank conversion guide to prepare for the conversion.

Citizens + BankFirst Customer Conversion Guide - Consumer Citizens + BankFirst Customer Conversion Guide - Business

Consumer Conversion Guide
(press or click to download)

Business Conversion Guide
(press or click to download)



Letter to Citizens Bank Customers

Official Press Release



Who is BankFirst Financial Services?

BankFirst offers a full range of financial solutions, including commercial loans, consumer banking, mortgage loans, and treasury management services. BankFirst, chartered in 1888 in Macon, MS, is a $1.8 billion financial institution that is locally owned, controlled and operated with 30 branch locations across Columbus, Flowood, Hattiesburg, Jackson, Macon, Madison, Newton, Starkville, and West Point, Mississippi; and Addison, Aliceville, Arley, Bear Creek, Carrollton, Curry, Double Springs, Gordo, Haleyville, Lynn, Northport, and Tuscaloosa, Alabama, including its corporate headquarters in Columbus and corporate operations in Macon. BankFirst also operates a mortgage loan office in Oxford, Mississippi, and loan production offices in Biloxi, Brookhaven, and Oxford, Mississippi. Learn more at


Why did The Citizens Bank of Fayette ("Citizens Bank") choose BankFirst?

With BankFirst, we found a partner that is like us and will continue the focus on our local communities and exceptional products and services. Our Citizens Bank team of local professionals will continue to be here to serve you before, during, and after the transition. We will update you along the way with the specific dates of the transition and when the Citizens Bank offices will convert to BankFirst.


Is there anything I need to do today?

No, there is no change and your accounts and services will continue to work as they do today. Please continue to access your accounts as you currently are accustomed to doing and continue to contact your local Citizens Bank branch for any of your banking questions or needs.


When will my accounts transition to BankFirst?

All deposits, loans and other products services will transition to BankFirst at conversion which is tentatively scheduled for mid-year 2022; there is nothing you need to do, please continue to use your Citizens Bank accounts as usual.


Will my Citizens Bank checks continue to work?

Yes, your checks will continue to work. At the appropriate time after the conversion in mid-year 2022, your checks will change to the BankFirst logo when an order is placed and include updated account information.


Will my online and mobile banking change?

Your online and mobile banking services will not change for the time being and you will continue to access your Citizens Bank online banking at Sometime during the mid-year 2022, you will receive information regarding the transition to BankFirst’s online and mobile banking platforms. We anticipate this to be a seamless transition.


Where do I send my loan payments?

Continue to send your loan payments to Citizens Bank as you have always. We will notify you in the mid-year 2022 when and if any payment information changes. The existing terms of your loan will remain the same and will require no action on your part.